Purchasing A Product
When you see an item you want to buy, click on the "Shopping Cart" button for that product. Put in your Country ( only if you live outside the U.S.), put in your "Zip Code," and then select a "Shipping option."
A. Kindly answer the question as to what type of product you have, the manufacturers brand, the model number, the size, etc. This is the best way to make sure that you have purchased the correct product. This is MOST IMPORTANT. Place this information in the "Special Instructions" section of the order form.
Failure to do so will incur return shipping costs and restocking fees.
B. Fill out the Credit card information and shipping information.
C. In the quantity boxes for each individual product on the “Price Chart,” please enter the quantities you wish to order.
D. Select the Shipping and Handling Option ( no order can be submitted unless a shipping option is selected)
F. Input any special notes or information in the "Special Instructions ” Box . i.e. if your Credit Card billing address is different from you shipping address enter it here.
G. Click Submit Order
H. To Start Again or cancel the order Click “Clear Form”

Changing The Quantity Of An Item
On the Order Form, you may change the quantity of any item by clicking in the "Quantity" box on the right -hand side of the chart and entering a new quantity.

Multiple Orders
For orders of 2 products or more, please contact us for shipping rates and delivery information.

Review Order Form and Submit Order
Once you are satisfied with the items and quantities on your Order Form, you may click “Submit Order”

Confirmation of your Order
Upon completion and submission of your order, you will see an automatic confirmation. It thanks you for your order and confirms that it has been received. It also tells you that you will receive an email confirmation within 72 hours of shipping.

Changing Or Canceling an Order
Our goal is to provide the fastest possible service to our customers, therefore orders are processed and prepared for shipment throughout the day. As such, once your order is placed, you may not be able to make changes or cancellations. If your request for a change or cancellation is not received prior to order processing, your order will be shipped out as originally specified. When the package arrives you have two options. Accept delivery of the package. You may return the item if it does not suit your needs. See our Return Policy and Exchanges for full details. Refuse delivery of the package. If you refuse an item, it will be returned to us and those refused orders will be subject to a 10% restocking fee plus any applicable shipping charges.

If a customer makes an error in ordering by making a typographical error or by typing in the incorrect product information and we ship the incorrect merchandise, the customer is responsible for return fees and re-packing charges.

If our order department causes the incorrect merchandise to be shipped there will be no shipping or packing fee charged to the customer.

Sales tax?
State laws require that internet retailers collect sales tax in states where they are resident. Sasha’’s Kiddie Products, Inc.resides in the state of California Subsequently we are required to charge applicable taxes in California. All other orders will not be charged sales tax.

Printable Order Form

On the ORDER NOW PAGE, click on the click “here” link to print out a Mail-In or Fax -In order form. Fill out the form completely and fax it to our secured Fax Line (818-248-2070). Or if you prefer, mail in your order with a check or money order to our business address . If you have any questions, kindly call us first before faxing or mailing in orders.

Note: All information is strictly confidential. Sasha's Kiddie Products, Inc. does not give out or sell our customer information.